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Returns

Hills Science Plan and Royal Canin have a satisfaction guarantee on their food. Should your pet find the food unpalatable your money can be refunded but the food will need to be returned to the surgery by the customer for a refund to be awarded.  Any food found to have an expiry date within 1 month of the collection date will be replaced free of charge.
 
Cancellation rights
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items). Please return the unopened item to the clinic with your receipt to receive a full refund.

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